Privacy Policy
Your Privacy is very important to us.
The following is our privacy policy, which discloses how we collect, use and handle your personal information.

Your information, both public and private, will NEVER be shared, sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the purpose of delivering your purchased insurance order requested by you. Your information is always kept private and only shared with our insurance underwriters when needed to provide a service requested by you.

Information We Collect

P.A.F Insurance Services LLC / (herein referred to as “we” and “P.A.F”) only collects the information necessary to provide you with the services that you request; this includes the information you provide to us via this website, email, phone or by mail, such as: your shipment insurance details and contact information, including your name, address, phone #, fax #, email address and credit card number. We will forward only necessary information to our partner insurance company or underwriter in order to issue your insurance certificate/policy. We will only use your email address, phone #, or mailing address to contact you regarding details of your insurance purchase.

Your Private information (credit card info, address etc.) will not be kept on file for more than 60 days. We do NOT store any of your information including credit card information on our website server whatsoever.

How We Handle Information

We will only share your information with another company or party when:

  1. We have your consent to share your information in order to provide a service requested by you, such as issuing you an insurance policy.
  2. We need to respond to legal actions: subpoenas, court orders, or legal process in order to comply with the law.
  3. We find that you have violated our terms and conditions or site usage guidelines and we need to take legal action.

Opt-In E-mail

We offer the customer the opportunity to opt-in to receiving e-mail communications from P.A.F only, such as P.A.F newsletters, service announcements, promotional discounts and updates.

You must sign up in order receive these emails and you can chose to stop receiving them at any time by opting-out through the link at the bottom of every email or newsletter.

We will never spam you or provide your email address to marketing companies or any other company other than those required to process your insurance order or any other services requested by you.


The website uses cookies in order to keep track of shipment orders and to track search engine click-throughs. We use your IP address to help with technical problems and to administer secure access to password protected parts of our web site.


P.A.F Insurance Services LLC does not sell advertising on our web site. If you see advertising pop up messages or banners, they are not being displayed by us and we do not endorse them.


Our site: has the highest security measures in place, in order to protect the interception of your personal information. Our website server is protected by a firewall and 128 bit SSL. SSL stands for Secure Sockets Layer and is the Internet’s leading Security Protocol.

SSL enables encrypted, authenticated communications across the internet ensuring that all online communications are secure and cannot be intercepted while in transit.

Please be assured that any information you submit on our site will be encrypted and therefore protected from hackers by our SSL secured web server and firewall.

We have an identity assurance warranty of $10,000. This means that you are insured for up to $10,000 when relying on the information provided by IdAuthority on our website.

Please click the logo below to view and verify our SSL and IdAuthority credentials.

SSL site seal - click to verifySSL site seal - click to verify

Changes to Our Privacy Policy

P.A.F Insurance Services LLC may change this policy at any time. If we make any changes to this policy, we will notify you by posting an announcement on our website. We value your business and your information is treated as an asset to our company and will be protected as such.

If you have any questions about our privacy policy, please contact us: (800) 297-7550.